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Terms and Conditions

Privacy Policy

At NK Travel Kefalonia, we are committed to protecting your privacy and handling your personal data with transparency and responsibility. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us regarding tours, excursions, transfers and related services. By using this website, you agree to the practices described in this policy.

Company Information

  • NK Travel Kefalonia Leof. Ioannou Metaxa 10, Argostoli 281 00, Kefalonia, Greece
  • Phone: (+30) 6944 465 204
  • Email: info@nktravelkefalonia.com
  • Website: https://nktravelkefalonia.com

What Information We Collect

We may collect personal information when you:

  • Fill out a contact or booking request form
  • Contact us by email or phone
  • Use our website
  • Make a booking through our external booking system

The information collected may include:

  • Full name
  • Email address
  • Telephone number
  • Travel details
  • Pickup/drop-off information
  • Booking preferences
  • IP address and browser information

We only collect information necessary to provide our services and respond to your requests.

How We Use Your Information

We use your information to:

  • Respond to inquiries and booking requests
  • Organize tours, excursions and transfers
  • Provide customer support
  • Improve our website and services
  • Monitor website traffic through analytics tools
  • Ensure website security and prevent spam

We do not sell, rent or share your personal data with third parties for marketing purposes.

External Booking Engine

Online bookings may be processed through an external booking platform. When you make a reservation through this external system, your data may also be processed according to the privacy policy of that booking provider. We recommend reviewing their privacy policy before completing a booking.

Contact Forms

Our website includes contact and booking request forms. When submitting a form, your information is securely transmitted and used solely for communication regarding your request or reservation. GDPR consent options are enabled on all forms where personal information is collected.

Google Analytics

This website uses Google Analytics to better understand how visitors use the website and to improve user experience.

Google Analytics may collect information such as:

  • Device type
  • Browser type
  • Geographic region
  • Pages visited
  • Time spent on the website
  • Referral source

This information is anonymized and used only for statistical purposes. You can learn more about how Google processes data here: https://policies.google.com/privacy

Cloudflare Turnstile

To protect our forms from spam and automated abuse, this website uses Cloudflare Turnstile CAPTCHA. Cloudflare may process technical and behavioral information necessary to verify legitimate users and protect website security. More information: https://www.cloudflare.com/privacypolicy/

Google Maps

Our Contact page may include embedded Google Maps content to help visitors locate our office. Google may collect usage information through embedded maps according to Google’s own privacy policies.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyze traffic and enhance user experience. More details can be found in our Cookies Policy page.

Data Protection & Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at: info@nktravelkefalonia.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

NK Travel Kefalonia
Email: info@nktravelkefalonia.com
Phone: (+30) 6944 465 204

Privacy policy

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.

Health & Safety